Privacy Policy

At Indore Enviro Services Private Limited ("we", "us", "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website indoreenviro.com or use our services.

1. Information We Collect

We collect information that helps us provide and improve our training and consultancy services. The categories of data we may collect include:

• Personal Information: Name, email address, phone number, postal address, and other details you provide when you enroll in a course, contact us, or subscribe to our newsletter.
• Educational Information: Academic background, work experience, and learning preferences shared during course registration or consultation.
• Technical Information: IP address, browser type, device information, operating system, referring URLs, and pages visited on our website.
• Cookies & Tracking: We use cookies and similar tracking technologies to enhance your browsing experience and analyze website performance.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and improve our training programs and consultancy services.
• To process course enrollments, payments, and issue certificates.
• To respond to inquiries, support requests, and feedback.
• To send updates, newsletters, course announcements, and promotional content (only with your consent).
• To analyze user behavior and improve our website's functionality.
• To comply with applicable laws, regulations, and legal obligations.

3. How We Protect Your Information

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following circumstances:

• With trusted service providers who help us operate our business (e.g., payment processors, email services), under strict confidentiality agreements.
• When required by law, court order, or government regulation.
• To protect the rights, property, or safety of Indore Enviro Services, our users, or others.
• With your explicit consent for any other purpose disclosed at the time of collection.

5. Cookies Policy

Our website uses cookies to personalize content, provide social media features, and analyze traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect certain functionality of the website.

6. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal information (subject to legal obligations).
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with the appropriate data protection authority.

To exercise any of these rights, please contact us using the details provided below.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Children's Privacy

Our services are not directed to individuals under the age of 13 without parental consent. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such data, please contact us so we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. The "Last Updated" date at the top will indicate when revisions were made. We encourage you to review this page regularly.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:

• Email: dineshkumarsoni.indore@gmail.com
• Phone: +91 7804006561
• Address: New 755, Old 181, Ramanand Nagar, Near Shiv Mandir, Indore (M.P.) 452002

By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.